Shipping
In Australia, Mountainsmith is distributed by WildAir Outdoors (Invasion Sports Pty Ltd) who’s operating hours are Monday through Friday, between the hours of 9am-5pm. If you are unable to reach us between these hours, please send us an e-mail and we will get back to you as soon as possible.
WildAir Outdoors ships within Australia, New Zealand and some other select countries. If you are located outside our shipping areas, please contact us and we will endeavour to refer you to another dealer in your area.
Shipping options:
WildAir Outdoors ship all orders via Australia Post. Depending on where you are located, we offer the following shipping options:
Australian Standard Shipping: Generally, takes between 3-5 business days to major cities and suburbs following dispatch, may take longer for more remote areas (e.g. WA and NT)
Australian Express Shipping: Generally, takes 1-3 business days to major cities and suburbs following dispatch, may take longer for more remote areas (e.g. WA and NT)
New Zealand Standard Shipping: Generally, takes 5-10 business days following dispatch
Note: Actual shipping times are beyond our control and can be subject to delays. You can check Australia Posts current shipping estimates here.
We will make every effort to dispatch orders as soon as possible. Please note there may be delays due to weekends, public holidays or staffing.